Location: Democratic Republic of the Congo
Improving quality of care in health zones
IDEAS worked with the Provincial Ministry of Health in both Kasai Occidental and Kasai Oriental to develop a quality improvement strategy at the health zone and health facility levels. The first steps were to adapt the Fully Functional Service Delivery Point model (used in several other country settings) to the specific DRC realities, and to build the capacity of local technical assistance teams to introduce the model. IDEAS then worked with district and zone leaders to field-test the model, conduct a baseline study, analyze preliminary results, modify the model, and then move to full implementation in 24 health zones.